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Recall Alert for Series I Adapter

Skylight is voluntarily recalling the Series I adapter for its Skylight digital photo frame in cooperation with the United States Consumer Product Safety Commission.

To view the US CPSC Notice or our FAQs please click on the link in the menu bar.

How do I know if my adapter is part of this recall?

The Series I adapter may be identified by a circular indentation on the side of the plastic enclosure - as pictured below.

Adapters that do not fit this description are not included in the recall. If you do not have a Series I adapter, pictured above, no further action is required.

If you have a Series I adapter, please stop using immediately.

To receive a free replacement adapter, please click the Get Started button and follow the steps outlined. In order to receive your free replacement adapter, you must properly dispose of your Series I adapter.

Please note: your USB cord is not part of the recall, and will be compatible with your new replacement adapter. Please do not throw it away.

Step 1: Number of Series I adapters to be replaced

How many Skylight Digital Photo Frames with Series I adapters did you purchase?

Step 2: Please submit a photo of your Series I adapter(s)

If you have more than one adapter, please verify how many are Series I adapters, and include a photo of one of your Series I adapters.

Position the adapter so that the circular indentation is visible and place on a sheet of paper with your name and today's date. See the example below:

Upload

Step 3: Properly dispose of your Series I adapter(s)

Please note – you should dispose of your Series I adapter(s) only.

DO NOT RECYCLE OR RETURN YOUR USB CORD. Your current USB cord will be compatible with your new adapter and you will need it to power your Skylight Digital Photo Frame.

Option 1: Recycle your adapter(s)

The fastest way to receive your replacement adapter is to dispose of your Series I adapter(s) at an approved e-waste recycling location and then certify that you have done so by checking the box below. You can click here to enter your postal code and find approved e-waste recycling centers nearby.

I certify that I have disposed of my Series I adapter(s) at an approved e-waste recycling center. By checking this box, you certify that you have properly disposed of your Series I adapter(s) and you release and hold harmless Glimpse LLC d/b/a Skylight from any and all liability for any damages, claims, or prejudice of any nature whatsoever that may result from your continued use and/or failure to properly dispose of your Series I adapter(s).

Option 2: Send your adapter(s) back to Skylight

If you do not want to recycle your adapter, you can check the box below to receive a pre-paid mailer from Skylight that you can use to send your Series I adapter(s) back to Skylight. If you select this option, Skylight will process your registration 7-10 business days after it receives your recalled Series I adapter(s).

Send me a pre-paid mailer so that I can return my Series I adapter(s) back to Skylight.

Step 4: Provide your shipping and contact information

* First Name

* Last Name

* Email

* Verify Email

* Phone

* Street Address Line 1

Street Address Line 2

* Country

* City

* State

* Province

* Postal Code

Submit

Please carefully review the information above. When you are satisfied that all the information is correct, hit Submit.

Recall Alert for Series I Adapter

How do I know if my adapter is part of this recall?

To receive a free replacement adapter, please click the Get Started button and follow the steps outlined. In order to receive your free replacement adapter, you must properly dispose of your Series I adapter.

Please note: your USB cord is not part of the recall, and will be compatible with your new replacement adapter. Please do not throw it away.

Step 1: Number of Series I adapters to be replaced

How many Skylight Digital Photo Frames with Series I adapters did you purchase?

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Step 2: Please submit a photo of your Series I adapter(s)

Required field

The image you are trying to upload exceeds the maximum size allowable which is 5mb. Please select an image that is smaller than 5mb. If you are using a cell phone to register, try opening Settings in your camera app and choose a lower resolution before you take the photo.

The file you uploaded is not a recognized image file type. Please upload a JPEG, JPG, GIF, PNG, BMP or TIF file.

The image you selected did not upload successfully. Please close and restart your browser to try again. If you continue to have issues, call the recall hotline at 1-888-359-4389.

Step 3: Properly dispose of your Series I adapter(s)

Option 1: Recycle your adapter(s)

Option 2: Send your adapter(s) back to Skylight

Send me a pre-paid mailer so that I can return my Series I adapter(s) back to Skylight.

Step 4: Provide your shipping and contact information

Required field

Required field

Invalid email address. Acceptable format: 'X@Y.Z'.

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Email addresses must match.

Invalid email address. Acceptable format: 'X@Y.Z'.

Required field

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Invalid phone number. Acceptable format: 'XXXXXXXXXX'.

Required field

Required field

Required field

Required field

Required field

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Invalid Postal Code Format

Shipping address is not recognized. Please verify the information in all fields and correct where needed. If you want to submit the registration with the address as listed, check the box below.

If you are sure that the address information in this form is correct, please check this box to continue.

Verifying Address…

Please fill out all required fields to continue

Submit

Sending…

Verifying Address…