Replace your Tommee Tippee Electric Food and Bottle Warmer

If your unit does not have both the 'UL' logo and 'GY' at the end of the batch code (as shown above in red) then it is safe to continue using and not subject to this recall.

If your unit has both the 'UL' logo and GY' at the end of the batch code, please check the numbers in the batch code (as shown above in green). These numbers are in the format 'MMYY' (so 0815 in the picture is August 2015). Please ignore any letters before the highlighted numbers.

Please complete the form below with your details. Once complete you will receive an email with a tracking number of your replacement item within 5 working days.

Please note this form is for use in USA and Canada only

Step 2 - Complete the form below with details about where to ship your replacement product

Title

Miss Mrs. Ms. Mr. Dr.

First Name

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Last Name

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Street Address (not a PO Box)

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Street Address 2

Country

- Please Select - United States of America Canada

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State

- Please Select - Utah Oregon Nebraska Louisiana Ohio Wyoming Mississippi Kentucky Pennsylvania Delaware District of Columbia South Carolina Tennessee Alabama Virginia Washington Kansas Nevada Armed Forces Canada Connecticut Michigan Vermont Georgia Indiana Arizona Montana Minnesota Arkansas Armed Forces Americas California North Dakota Iowa Massachusetts New Jersey Hawaii New York West Virginia North Carolina Alaska Wisconsin Illinois South Dakota Colorado Missouri Texas Maryland Idaho Oklahoma Florida Maine Rhode Island New Hampshire Puerto Rico New Mexico Armed Forces Pacific

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Province

- Please Select - Newfoundland and Labrador Alberta Ontario Yukon Prince Edward Island Saskatchewan British Columbia Quebec Nunavut Northwest Territories Nova Scotia New Brunswick Manitoba

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City

*

Zip code / Postal code

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Email Address

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Verify Email Address

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Phone Number

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How did you hear about this issue?

- Please Select - In a store or from a retailer On social media On the Tommee Tippee website On a different website Word of mouth TV, radio or press

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Total quantity of bottle warmers you're returning

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Step 3 - Unplug the unit. Write today's date and your last name on the front and take a photograph of the item, including the power cord. Next, carefully cut the power cord. For the second photograph turn the unit upside-down so you can see the batch code on the bottom and fix the severed cord in one of the slots. Write your last name and date on the unit again. See examples below.

IMPORTANT: Please note we will ship you the quantity of bottle warmers we are able to verify in your photos. Please be sure that your photo clearly shows the batch code and that each cord has been severed in photo 2.

Example: Power cord before.

Photo 1

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Example: Date code and power cord after.

Photo 2

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Step 4 - Dispose of the unit

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I confirm that the Tommee Tippee Electric Bottle and Food Warmer shown in the uploaded photographs has been disposed of.

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Step 5 - Click submit below. We will check the details and photos, and then you will receive a tracking number by email once the product is in transit to you. Please allow 5 working days.

If you need assistance, please call a Tommee Tippee representative at the toll free number 1-844-340-3420 between 9 a.m. and 5 p.m. (EST) Monday through Friday.